Branding vs Designing: Why Many Businesses Confuse the Two (and Fail)
the words brand is written on the image in design
12 September, 2024
Design

Branding vs Designing: Why Many Businesses Confuse the Two (and Fail)

Branding and design are often seen as two sides of the same coin. However, many confuse the two and this mistake can be costly. While branding and design are undeniably intertwined, they serve different purposes.


With data, real-world examples, and actionable insights, we’ll show you why separating the two is essential for your long-term success.

What Is Branding? (And Why It’s More Than a Logo)

Branding is often misunderstood as just a logo or color palette. While these visual elements are certainly a part of branding, they are only a small piece of the puzzle. Branding is the entire perception of your business in the eyes of your audience. It includes:

  • Core values: What does your business stand for? What is its mission?
  • Voice and tone: How do you communicate with your audience? Is your brand friendly, authoritative, humorous, or empathetic?
  • Brand story: What is the narrative behind your business? What journey does it take your customers on?
  • Customer experience: How do customers feel when they interact with your brand, whether online or offline?
  • Branding is an intangible, emotional connection that your audience forms with your business. It’s built over time through consistent messaging, storytelling, and delivering on your promises. According to Forbes, 77% of consumers make purchasing decisions based on brand name. That’s how powerful branding can be when executed properly.


    Why Branding Matters:

    • Trust and Loyalty: A strong brand builds trust, which leads to long-term customer loyalty. A Nielsen study revealed that 59% of consumers prefer to buy products from brands they trust.
    • Differentiation: In a competitive marketplace, branding helps businesses stand out. Think of Nike, Apple, or Coca-Cola each of these companies has a brand identity that’s instantly recognizable and different from the competition.
    • Customer Engagement: A well-crafted brand connects with customers on an emotional level, making them more likely to engage and become repeat buyers.
    • What Is Design? (And How It Supports Your Brand)

      Design is the visual expression of your brand. It encompasses the look and feel of your website, packaging, advertisements, logos, and any other visual material that represents your business. But it’s not just about making things look pretty. Design serves a strategic purpose—it's about making your message clear, guiding the user experience, and reflecting your brand’s identity.


      Good design communicates your brand’s values and personality in a way that’s easy for customers to understand and appreciate. A visually compelling design draws in the audience, creates a positive first impression, and improves overall user experience.


      Why Design Matters:

      • First Impressions: Research by Adobe shows that 38% of people will stop engaging with a website if the content or layout is unattractive. That’s a massive chunk of potential customers lost.
      • Credibility and Trust: High-quality design builds trust. A well-designed logo or website shows that your business is professional and worth taking seriously. In fact, 75% of consumers judge a business's credibility based on its website design, according to WebFX.
      • Usability: Good design isn’t just about aesthetics—it’s about function. A user-friendly design ensures that customers can navigate your website, find the information they need, and complete their purchases with ease.
      • The Critical Difference Between Branding and Design

        The confusion between branding and design often arises because both are deeply interconnected. But it’s crucial to understand the key distinction:

        • Branding is the ‘Why’: It defines your business’s mission, values, personality, and positioning. It’s the story you tell about who you are, why you exist, and why customers should care.
        • Design is the ‘How’: It’s the way you visually communicate that story to the world. It’s the logo, color scheme, typography, website layout, and every other visual element that expresses your brand’s identity.
        • Think of branding as the soul of your business and design as the body that carries it. Without the soul, the body has no purpose. Without the body, the soul can’t communicate.

          Why Do Businesses Get Branding and Design Wrong?

          So, why do so many businesses confuse the two? The answer lies in a few common misconceptions and mistakes:

          1. Focusing on Design Without Defining the Brand

          Many businesses rush into logo creation, website design, and marketing materials without first clarifying their brand identity. This often results in a visually appealing design that doesn’t truly reflect the company’s core values or connect with the target audience. A study by Lucidpress found that consistent branding increases revenue by 33%, which underscores the importance of aligning design with a clear and consistent brand identity.


          2. Neglecting the Emotional Aspect of Branding

          Design is often prioritized as the most immediate way to attract attention, but businesses often forget that branding is about building a deep, emotional connection. Focusing too much on aesthetics can lead to a brand identity that is surface-level and fails to resonate emotionally with customers. According to Harvard Business Review, brands that connect with consumers on an emotional level see a 23% increase in revenue.


          3. Not Understanding the Long-Term Value of Branding

          Branding is a long-term investment. Many businesses focus on quick, one-time wins through design elements, but neglect the ongoing work needed to build and sustain a brand. Branding is an ongoing process that requires consistency in messaging, customer interactions, and brand values. Without the strategic foundation of branding, design alone can’t drive lasting customer loyalty or business growth.


          4. Overcomplicating the Design

          It’s easy to get lost in the trends and flashy elements of design, especially with the growing influence of social media and digital marketing. However, overcomplicated designs can detract from the brand’s core message and confuse potential customers. In fact, 94% of first impressions are design-related, and 38% of people will abandon a site if it’s poorly designed, according to Adobe.

          How to Get It Right: Aligning Branding and Design

          To build a successful brand, businesses must ensure that both branding and design are aligned and working together strategically. Here’s how:


          1. Start with Clear Branding

          Before diving into design, define your brand’s core values, mission, and positioning. Understand who your target audience is, what they care about, and how you want them to feel when they interact with your business. A strong brand identity will serve as the foundation for all your design decisions.


          2. Ensure Design Reflects Your Brand

          Once you’ve established your brand, ensure that every design element—whether it’s your logo, website, or packaging—reflects that identity. The design should communicate the essence of your brand’s message and values clearly and consistently across all channels.


          3. Consistency is Key

          To build a strong brand presence, consistency across all touchpoints is essential. Ensure your brand’s voice, tone, and visual elements remain consistent across websites, social media, advertisements, and other marketing materials. According to Lucidpress, consistent brand presentation can increase revenue by 33%.


          4. Test, Iterate, and Evolve

          Branding and design are not static. Continually gather feedback from customers, track performance metrics, and make necessary adjustments. Testing and iteration help ensure that your brand and design evolve with changing market conditions and customer expectations.


          Conclusion

          Branding and design are both critical to a business’s success, but they are not interchangeable. Branding is about building a story and connection with your audience, while design is the medium through which that story is told. Businesses that confuse the two often miss the opportunity to create a cohesive and meaningful brand experience.


          By understanding the difference between branding and design and ensuring they work together strategically; your business can build lasting relationships with customers, stand out from the competition, and drive growth. So, if you’ve been focusing on design without laying the groundwork for solid branding, it’s time to reassess your strategy and get both elements right.